An interactive service that allows interaction with the end user via SMS.
Contemporary organizations – within the global framework of a relationship strategy – seek to build direct and personal links with their most important customers. In addition, the different external agents that interact with the company, far from adopting a passive attitude, take the initiative and demand permanent communications with the organization.
SMS Station is an interactive service which, by sending a Premium SMS, allows users to interact with a company and its processes simply and instantaneously. All received messages can be seen and monitored in real time using a PC screen.
Some of the features are:
- Contact with the target public in real time. Immediate contact between the user and the company.
- Generate additional income thanks to SMS Premiums.
- Possibility of measuring the impact of a new program.
- Easy to use.
- Statistics online in real time.
Advantages and Benefits
- Generating additional income is possible thanks to the SMS Premium model of the service.
- Contact between the audience and the host of the program in a direct and immediate manner, thus allowing direct input from the audience of a program to those responsible for it.
- The solution allows both directed and free participation, this means that the user can select between several options or send his/her own comments, ideas, testimonials, dedications or questions.
- It is an ideal tool to measure the impact of a program and the public’s reaction, as well as being able to gather information on the profile of the audience.
- All information regarding traffic is available in real time over the Internet, allowing you to obtain traffic data broken down by service, operator, time slot, etc.
Examples of service applications
- Even though radio and TV broadcasters are using the SMS STATION service intensively, this product has multiple and different applications in other sectors of diverse nature:
- Reception of orders in the sector of home-delivery restaurants and, in general, all types of telephone ordering services.
- Make tourist industry reservations.
- Manage the process of users signing up for or canceling a specific service or product.
- Request appointments for professional services (doctors, beauty and personal care services, sport training schools, etc…)
- Reserve tickets for events and shows.
Please, contact us and just in a few hours you will have availbe the service.
